b'WE ARE ON SITE, IN REAL LIFEFREDRIK JOSEFSSON, TRIOPLASTTORBJRN RUNESSON, TRIOPLASTMADELEINE MORTIN, LANTMNNENM adeleine Mortin from Lantmnnen is beyond satisfied with the collaboration with Trioplast. Naturally, the products are high quality, which is an absolute requirement for us when choosing a supplier. But, she says, its the expertise and support that make Trioplast different from so many others. Thats where they truly offer added value.Technical support is an essential part of the security that Trioplast delivers to its customers. Simply put, we take responsibility for what weve sold. If it doesnt work the way customers expect it to, we make sure to live up to their expectations. Security for the customer is what counts in every situation. If they need technical support, then well go out and help, says Fredrik Josefsson, Sales Manager Scandinavia at Trioplast.Support that keeps its promisesThe support that comes with the purchase of stretch film is unique to Trioplast.Among other things, it means that cus-tomers receive professional help in the event of any issues that arise while wrapping bales, advice on improving efficiency, recommendations for maintenance of wrappers or just answers to questions about bale silage. Because it is important for customers to feel that support is available when they need it. And its not like issues and prob-lems arise during normal office hours. Its important to know as a customer that you can get help quickly, no matter when the problem happens, says Torbjrn Runesson, a development engineer who works with technical support at Trioplast. Continued23'