34 Sustainability | Quality We have 218 employees in our ”Quality Department” EAB works in sectors where the ability to meet the needs and requirements, explicit or implied, of customers and authorities is a prerequisite for success. To ensure this ability is kept in the long term, EAB’s goods and services must come out on top when the customer is weighing up their qualities, cost, delivery time, etc. Each shipment should be a recommendation for future business. Our approach to quality must penetrate every detail of everything we design, manufacture and sell and how we do that. Working on quality involves all employees. Quite directly Close collaboration between our departments for sales, design and production provide us with excellent conditions for avoiding errors in any of our processes. By doing it right the first time, we can meet our delivery times, reduce bills, ensure the quality of our work processes and avoid expensive additional costs. We comply with and are certified according ISO SS EN 9001 and SS EN 1090-1 WE FOLLOW UP! Customer satisfaction Secure delivery Quality control in production Quality assurance in purchasing C L I E N T F O C U S + D EDICATION + QUA L I T Y + E X P E R T I S E Built tolast.